Frequently Asked Questions
Unlike other online retailers, Wove rings are all handcrafted on the historic Jewelers Row in Philadelphia, Pennsylvania. Our goldsmiths are specially trained and have decades of experience making bespoke jewelry.
Wove designers have been immersed in the jewelry industry and are specially trained to give couples a remarkable design experience.
Wove designers are trained to help you determine what your preferences are, and then translate those preferences into a ring that you'll love. By working with one of our designers and trying on your design through our replica process, you will learn what style suits you best.
Once you have approved the final design and chosen your diamonds with the designer, the final ring takes about 7-10 days to arrive. We ship all of our rings with 1-2 day shipping and they’re fully insured.
Wove is the only company that offers free custom replicas of your ring to try out at home. We are dedicated to helping you find “The One,” and our replica service ensures that you’re buying with complete confidence. No high pressure sales staff, no limited “off the shelf” inventory, no 6-8 week wait for custom jewelry (with no trial). Wove stands alone.
Yes! Wove designers can become your personal jewelry designers for life. We’re your jewelry team. You can open up new collaborations in your account and start the designing process right away.
Wove replica rings are created with lower cost materials like brass and cubic zirconia (imitation diamonds) to give you a realistic, yet low-cost version of your priceless ring.
After working with a designer to finalize your design, Wove sends you a realistic replica of your ring for a $200 deposit that can be applied to your final ring. Try on your ring, show it to your friends and family, and make an informed decision about which ring is perfect for you.
Yes! If you purchase your final ring through Wove, you will be able to keep your replica ring and use it as your “Adventure Ring.” This is the ring that you wear when you’re traveling, or when you want to do something adventurous without worrying about losing or damaging your actual ring.
Replica rings take about 7-10 days to arrive. We recommend scheduling a follow-up design consultation a few days after your replica arrives to communicate any top of mind adjustments to your designer.
If you want to make changes to your design after receiving your replica, it’s easy! During your follow-up consultation, you can make any adjustments to your design with the help of your personal designer.
Diamonds & Certification
All Wove diamonds have been specially selected for you and contain a GIA (Gemological Institute of America) inscribed identification number. You can look up your diamond on GIA.com to see your diamond’s specifications and learn more about it. When you buy your ring from Wove, we send all of the GIA certification documents associated with your diamonds in the final ring box.
The GIA is the most prominent and respected diamond grading lab in the world. Each GIA graded diamond comes with a grading report that shows all of the specifications (4 Cs) and characteristics of the diamond. Each Wove engagement ring set with a GIA diamond will be accompanied by a GIA diamond grading certificate.
Wove only uses diamonds of the highest quality. We never use diamonds below I Color and SI2 Clarity, and we typically use G Color and VS2 Clarity diamonds and above in engagement rings and wedding bands to maximize brilliance.
Yes! All Wove diamonds have been assessed by the Kimberly Process to ensure that they’re ethically sourced.
Wove offers both natural and lab grown diamond options. Unless otherwise stated, we use natural diamonds in all jewelry.
Wove will resize your ring for free up to 100 days following your purchase.
Yes! Wove offers free shipping on all purchases in the United States.
We provide an appraisal of your ring and highly encourage that you insure your ring prior to receiving it. Most banks offer personal property insurance that will cover your ring.
Wove is committed to creating a ring that you’ll love. We offer a 30-day free design adjustment policy, allowing you to send your ring back for a design adjustment free of charge. If your design adjustment requires new materials, we will have to charge for the materials.
Yes! Domestic shipping is free, but for an additional fee, Wove will ship your ring outside of the US.
Wove offers financing through Affirm on purchases up to $17,500. For larger purchases, we work with clients to create a bespoke payment plan.